SHIPPING POLICY
At Mustard Seed Hypnosis, we strive to deliver our digital products quickly and efficiently. Here’s what you need to know about accessing and downloading your purchases:
Delivery of Digital Products
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Immediate Access: Upon successful purchase, you will receive an email confirmation containing a download link for your hypnosis audio files. This link will be available immediately after your payment is processed.
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Account Access: If you have created an account with us, you can also access your purchased digital products by logging into your account and navigating to the "My Downloads" section.
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Download Instructions: Follow the instructions in the confirmation email or on your account page to download the audio files directly to your preferred device.
Troubleshooting
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Non-Receipt of Email: If you do not receive the confirmation email within a few minutes of your purchase, please check your spam or junk folder. If it’s not there, contact us at david@mustardseedhypnosis.com for assistance.
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Download Issues: If you experience any issues downloading your files, please reach out to our customer support team. We are here to help ensure you have access to your purchased products.
Refund Policy
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Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on our hypnosis audios. If you are not satisfied with your purchase, please contact us for a refund within 30 days of the purchase date.
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Refund Process: To request a refund, email us at david@mustardseedhypnosis.com with your order details. We will process your refund as soon as possible and send you a confirmation email once it has been completed.
Customer Support
If you have any questions or need further assistance with your digital product purchase, please contact our customer support team at:
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Phone: (905) 715-4625
Thank you for choosing Mustard Seed Hypnosis. We are dedicated to providing you with high-quality digital products to support your personal growth and well-being.